Resident Portal

Optimize Property Operations with Ease

Streamline your management tasks with our Resident Portal, designed to enhance operational efficiency. The resident portal equips you with the tools to oversee a wide array of tasks digitally, increasing productivity from anywhere.

Optimize Your Property Operations Today

Optimize your property operations with our Resident Portal, designed to support the unique needs of efficient property management. Manage everything from payments to inspections digitally, and improve efficiency across your portfolio.

Payments

Flexible and Convenient Payment Solutions

Manage your rental payments with unmatched flexibility. Our portal supports various payment methods including:

  • ACH (Plaid Integration available)
  • Credit
  • Debit
  • Walk in Cash Payments
  • Check Scanning
  • Pay by Phone

Key Features:

  • Initiate or schedule Recurring & One time Payments: Residents can set up their rent payments to process automatically, ensuring they never miss a deadline.
  • Quick Processing: Experience fast transaction processing, making all payments are updated promptly.
  • Auto reconcile with our banking – accounting integration

Workorders

Easily Manage Maintenance Requests

Report and track maintenance issues effortlessly through our streamlined system. Features include:

  • Streamlined Submission Process: Residents can quickly submit work orders without hassle.
  • Real-Time Alert System: Monitor the status of maintenance requests in real-time.
  • Priority Categorization: Urgent issues are prioritized to ensure rapid response.
  • Direct Messaging: Residents can communicate directly with property management to address specific concerns.

 

Messaging

Stay Connected with Your Residents

Our messaging options enhance how you communicate with residents, ensuring that both sides stay connected efficiently. Utilize features like:

  • Instant Messaging: Exchange messages in real time, improving communication clarity and response time with residents.
  • Announcement Broadcasts: Distribute important updates and announcements directly to all residents.
  • Notification Alerts: Distribute essential updates and critical information across all properties simultaneously, ensuring consistent and informed communication with every resident.

 

Parcels

Secure and Convenient Package Handling

Manage package deliveries effectively with our parcel management system. Key features include:

  • Safe Location Setup: Help residents designate secure spots for receiving packages.
  • Automated Parcel Notifications: Send automatic updates when packages arrive (including images of the package), ensuring residents are promptly informed.

 

Documents

Important Documents, Accessible Anytime

Provide residents with secure and easy access to essential documents, including:

  • Lease Agreements
  • Community Policies
  • Rules and Regulations
  • All documents are securely stored and accessible at any time, simplifying document management and compliance.
  • Send any document in most formats. 

 

Guided Inspections

Facilitate Self-Managed Property Inspections

Allow residents to conduct thorough inspections of their living spaces using our guided inspection tools. Features include:

  • Inspection Checklists: Equip residents with detailed checklists to ensure a complete evaluation.
  • Digital Documentation Storage: Simplify the process of uploading and storing inspection reports, making them easily accessible for management review.

Get Started with the Resident Portal

Ready to enhance your property management experience?

Discover the convenience and efficiency of our Resident Portal. Sign up now or contact our support team to learn more about how these features can transform your property management operations.